Complaint form

You can use this form to send us your complaint. You must attach a copy of your identity document (DNI, NIE, passport...). *Important note: without the submission of this document, the claim cannot be processed.

Details of the person making the claim

Attach documents

Details of the person affected

You only need to fill this in if you are making the claim on behalf of someone else. In this case, a completed copy of the following document must be attached (download), a copy of your identity document (DNI, NIE, passport...) and a copy of the identity document of the affected person.

*Important note: without the submission of these documents, the claim cannot be processed.