Over the course of 15 chapters, the following are reviewed: the entity and the latest institutional developments, the strategic framework, the quality policy, the transparency and good governance codes, the activity of the centers, the management and opinion of the citizen, intercultural mediation and volunteering, data on workforce, social affairs, risk prevention and occupational health, provision of jobs, training, teaching, research or solidarity initiatives. Also, what energy and environmental management do we do, what are the main events and conferences we have organised, as well as the most outstanding celebrations, awards and recognitions, economic and recruitment data and what impact we have had on the media and social networks in the last year
The Report is also indexed according to the standards of the Global Reporting Initiative (GRI), adherence to the ten principles of the Global Compact and the Sustainable Development Goals (SDGs), Agenda 2030 of the United Nations.
